Vacancy details

Head office - London, United Kingdom

This vacancy is now closed

Description

Mountain Warehouse: Channels Executive (eBay, Debenhams + others)

Role Overview 

Mountain Warehouse's Channels business is a high growth, international eCommerce operation contributing significantly to total online revenue. The team focuses on growing the Mountain Warehouse business across third party marketplaces in the UK, EU, US, Canada and Asia-Pacific, plus alternative models, such as concessions, where there is untapped potential.

Joining an established, experienced team, the successful candidate will have a core role in assisting with our expansion strategy as well as the opportunity to help implement new, innovative ways to drive profitable growth to our existing businesses, streamline our operations and enhance our customer experience. This is a fantastic opportunity to work in a hands-on role & gain experience across a broad array of channel & e-commerce functions.

This role requires working with multiple stakeholders across different departments including Supply Chain, Customer Service, Buying & Merchandising, Catalogue and Finance. We are looking for a bright, analytical and ambitious individual to build their career with our Marketplaces team.

What you'll be doing:

  • Assist in trading activities across several marketplaces (eBay UK, Debenhams, Catch & more), taking actions to boost revenue and/or bottom-line performance, incl. stock management, pricing and promotions
  • Build & maintain relationship with our third party partners & account managers to help optimise performance
  • Lead reporting and data analysis to identify and escalate areas of under and over performance
  • Monitor core marketplace KPIs and account health, escalating and resolving performance issues as and when they arise
  • Identify, assess, and implement opportunities to improve revenue and/or bottom-line profitability
  • Support launches of new marketplaces and new product development
  • Participate in content creation and SEO across all marketplaces
  • Build effective working relationships with internal stakeholders 

We would love to meet someone with: 

  • 1-2 years’ experience in eCommerce, preferably in marketplaces (Amazon, eBay, Zalando, other) or an eCommerce role 
  • Strong data analysis skills with intermediate/advanced knowledge of excel (and/or SQL)
  • Excellent written and verbal communication skills
  • Demonstrated ability to work across different functions and teams, delivering strong results through influence
  • Additional European languages beneficial

You must be able to demonstrate: 

  • Passion about online businesses, eCommerce and sales
  • The ability to learn quickly and in a changing and fast paced environment
  • Target-driven and self-motivated individual 
  • Analytical, data driven mindset
  • The ability to effectively prioritise and multi-task while working autonomously

What’s in it for you?

  • Competitive salary and benefits package
  • Holiday allowance
  • 50% staff discount & 25% for family and friends
  • Pension scheme
  • Hybrid working scheme - 2 days in the office

In 1997, we launched Mountain Warehouse to make the outdoors accessible to everyone by offering value for money product and exemplary customer service.
The outdoor industry had become very jargon heavy and we wanted to create a brand that would cater to our mothers and our neighbour’s kids as well as seasoned professionals who understood the technology.
Our expansion since then has seen the brand grow and the product evolve, but the small family business that makes MW special has remained. Great product is at the heart of everything we do.
As we expand internationally we employ a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our range through its paces.
Welcome to our journey.