Role Overview
Mountain Warehouse's eCommerce business is a high growth, international operation that significantly contributes to total group revenue via direct-to-consumer websites, third-party marketplaces and digital concessions.
As part of our digital acceleration we have launched an on-site marketplace platform. This will expand our third-party brand offering and offer our customers more choice.
As one of the first hires into the MW Marketplace team, the Business Development Manager (eCommerce Marketplace) will be critical to rapidly scaling our marketplace offering. You’ll be responsible for identifying and acquiring third-party sellers and will work closely with the Onboarding and Account Management teams to ensure long-term success. You will need to be able to build and improve the tools used during the seller acquisition process and report on pipeline progress.
This is a hands-on role at the heart of our eCommerce expansion strategy and is well suited to someone who can develop strong relationships and deliver against commercial targets. This is a fantastic opportunity to join the team at an early stage, with real autonomy and responsibility in a new business area.
What you'll be doing
- Lead strategic seller prospecting and acquisition through relevant channels
- Accelerate the lifecycle from first touch to win and support seller onboarding and launch to maximise our customer offering
- Work with Buying, Brand and eCommerce functions to maintain our third-party seller strategy
- Increase penetration to prospecting through effective messaging, outreach, and prioritisation strategies
- Build and improve the seller sales processes, reporting and tools
- Present ideas and updates to all levels of seniority
We would love to meet someone with
- 3+ years eCommerce sales and business development experience with a record of hitting and exceeding KPIs
- Experience running a sales pipeline and the ability to effectively manage multiple relationships at a time
- Outstanding written and verbal communication and negotiation skills
- Passion for eCommerce and an understanding of marketplaces
- The ability to effectively prioritise and multi-task while working autonomously
- Experience working in a startup or a new business area would be an advantage
- Previous experience of marketplaces or third party vendor management highly desirable
What’s in it for you?
- Competitive salary and benefits package
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
In 1997, we launched Mountain Warehouse to make the outdoors accessible to everyone by offering value for money product and exemplary customer service.
The outdoor industry had become very jargon heavy and we wanted to create a brand that would cater to our mothers and our neighbour’s kids as well as seasoned professionals who understood the technology.
Our expansion since then has seen the brand grow and the product evolve, but the small family business that makes MW special has remained. Great product is at the heart of everything we do.
As we expand internationally we employ a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our range through its paces.
Welcome to our journey.