Overview
The Revenue Operation team are responsible for the reconciliation of all our store and 'on-line' financial transactions.
The team consists of 4 assistants, 2 senior assistants and the manager.
The team is split into 2 key areas:
- Stores and Retail Operations
- On-line and Customer Services
The team produce weekly and monthly reconciliations and are our front line in identifying potential risks, process issues or delays.
Earlier this year we implemented a reconciliation solution (Adra) and this continues to be rolled out for the majority of our reconcilaitions increasing efficiencies in our day to day processes.
For the stores, the team are involved with petty cash, cash collections, till discrepancies and supporting their electronic payments.
We are expecting new tasks to be incorporated within the team in line with various Mountain Warehouse projects.
What you'll be doing
- Responsible for several specified reconciliations out of the 100+ recs we undertake each month
- Providing weekly cash flow and daily bank account balance information
- Investigating unreconciled transactions and identifying causes and agreeing actions to resolve
- Supporting our stores with any queries
- Identify process / reconciliation improvements including matching rules in Adra
- Ensure all banking transactions are accounted for and posted into the GL
- Produce monthly reconciliations and attend monthly review meetings to assess any risks or other factors
- Collaborate with our internal and external partners
We'd love to meet someone with
- Has at least 2 years' experience in bank / online reconciliations ideally in a retail environment
- Knowledge of a auto reconciliation system (such as Adra) would be beneficial
- Excellent excel skills
- Proven customer service skills so we can support our retail colleagues.
- Ability to build positive relationships with our internal customers in Finance, the web team and customer services.
What’s in it for you?
- Competitive salary and benefits package
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
In 1997, we launched Mountain Warehouse to make the outdoors accessible to everyone by offering value for money product and exemplary customer service.
The outdoor industry had become very jargon heavy and we wanted to create a brand that would cater to our mothers and our neighbour’s kids as well as seasoned professionals who understood the technology.
Our expansion since then has seen the brand grow and the product evolve, but the small family business that makes MW special has remained. Great product is at the heart of everything we do.
As we expand internationally we employ a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our range through its paces.
Welcome to our journey.